Incorporated in 2020, SVP Office Intuition Inc is born from Founder Stacey Pelster's passion to solve the issue faced by small business owners across America
Stacey, realized early on that the services provided or offered to assist in the smooth running of an office simply did not exist. While some solutions were offered to meet a few needs, no good solution could quite fulfill every requirement an office needed to run smoothly.
From there, the idea for SVP was conceived and in partnership with Ben Pelster and Janice Mcguire SVP has grown into a strong company that now operates as the Leader in Customer Care and Management!
Janice McGuire
Owner & President of SVP- Janice, is a devoted Christian, woman who partnered in SVP in 2020 along side of the founder Stacey and her husband Ben Pelster. It is her passion to help as many business owners as she can to have time to enjoy owning a business while balancing that with enjoying life. She is very goal-oriented and excellent at management and supervision; she is also an idea-dreamer and brings lots of vision to SVP! She is a Pacific Northwestern raised woman who loves camping, hiking, dancing, singing, road trips on the Harley, gardening, and enjoying her family. She has been in professional roles her whole life, from sales to nursing and business management. Her driving inspiration, “Success is not determined by how well things run when a person in charge is present. A truly great leader is measured by how well things run when the leader is absent.”- Valerie Cavanaugh
Stacey & Ben Pelster
- Founder of SVP “Mrs. Electric,” Stacey Pelster - embarked on a joint venture of opening their own Mr Electric with her husband Ben Pelster in 2015. She has a Master in education as well as currently completing her Masters in executive leadership. As a successful entrepreneur, Stacey knows the importance of solid best practices, positive culture and in depth training to keep the team running cohesively. Her vision is to help free up time for fellow business owners to allow them the freedom to focus on growing their business, attaining their dreams and enjoying life. In order to minimize the hardships of wasted time and as a necessity in her own companies, Stacey founded SVP 2020. Since its inception, SVP has helped many business owners across multiple brands to streamline operations and optimize their processes. Stacey and Ben own 9 acres in the coastal range of Oregon where they run a hobby farm. In her free time they enjoy spending time with their 10 kids. She is passionate about volunteering and coordinating several community events. She loves singing and playing music at church, as well as running her own community garden coop on their farm.
-Ben Pelster aka “Mr. Electric”, was an originating partner and is a supportive husband – Ben has been an electrician since he graduated high school more than two decades ago. His qualifications and desire to grow bigger led him to start his own Mr. Electric in 2015 with Stacey. While starting up his new business venture, Ben still invested in his local IBEW and worked a full-time job to support his family. No stranger to hard work ethic, Ben worked at the IBEW training center where he taught Journeyman continuing education courses in Code Calculations, while still working as a Supervising Electrician. Ben has shown true leadership through his performance as a Master Electrician, Salesman, Business owner and father. He enjoys time with his wife and 10 children most of all.
MEET THE TEAM
Amanda Clements
TRAINING & Professional Development Administrator
Amanda has been with SVP since 2022 and loves being a part of the team. Beginning as a CSR, she has climbed the ranks to the position of Lead Training Coordinator, taking the lead on hiring, training, and ongoing maintaining of the team's skills. She enjoys music, games, art, and crafting of all kinds. When not working at her desk, she can be found volunteering in church and spending time with her husband and cat, Yoshi.
Karla Gibbs
HR, Payroll and after Hours Administrator
A Texan, Through and through, Karla boasts a successful career of accounting and supervisory roles before retiring and coming to work for SVP. She is passionate about everything she does and brings a wealth of knowledge to the table along with a an excellent eye to details.
Bradon Marks
SENIOR CSR/ FOLLOWUP TEAM COORDINATOR
Raised in Texas almost his entire life, Brandon Graduated college with honors in 2012 from UTA with a Bachelor's Degree in Business Administration. He is dedicated to helping others via volunteer work in the community as well as his career which includes experience in the fields of finance, real estate, & customer service.
Barron Wikstrom
CUSTOMER SERVICE REPRESENTATIVE
Born and raised in Las Vegas, Nv, moved to and lived in Texas for 13+ years and now married for 3 years and counting! He loves spending time with his family, playing with his 2 dogs and playing video games from time to time. He has 7+ years serving customers in different fields and 3+ years teaching English as a second language. He is dedicated to his work and helping others when there is a need!
Alicia Armendariz
CUSTOMER SERVICE REPRESENTATIVE
A mom of 6 children, and many animal babies, Alicia has over 22yrs of work experience which includes: business Management, Customer Service Specialist, Residential Director, Executive Administrative Specialist, along with a myriad of other skills such as collections, telecommunications, customer service, opener, closer, cash handler, ect. She is from Texas Born and Raised and loves to cook for her family and loved ones. "I believe in truth, honesty, and acceptance. My door is ALWAYS open to anyone in need and there is always an extra seat at my dinner table."
Amy Thompson
CUSTOMER SERVICE REPRESENTATIVE
Hailing from Texas, Amy graduated with an Associates Degree in Computerized Business Technology, and was in the Banking Industry for 20 years. "My true inspiration and adoration comes from the loves of my life: My Glorious God and Father, Jesus Christ, Zoe (my daughter), and my family! My proverb is to always work hard, be kind, and loving to all. My passion is my work, and since June of 2022, I am honored and blessed to be a part of the SVP family."